What is a soft search? As LiveLend loans are only available through popular comparison websites, such as ClearScore , MoneySuperMarket.com and Experian , you’ll see us pop up as a potential option to consider following a soft search (also known as a quotation search) of your credit history. Soft searches are completed by lenders like LiveLend to confirm your eligibility for a product. They’re different from credit application searches (also known as hard searches), which happen when you actually apply for a product. Too many credit application searches in a short space of time can damage your credit score.
Soft searches take the guesswork out of applying for credit and protect your score.
Why can't you verify my personal details? As a responsible lender, it's important that we can verify the following details during your application: We also use a Credit Reference Agency (CRA), along with the information you tell us, to help correctly match your details and make a lending decision. CRAs such as Equifax, TransUnion and Experian, collect information about your which helps lenders verify your identity.
If the personal details they hold about you are not up to date or don't match what you've entered during your loan application, this may be the reason we can't verify your identity right now.
It's important that you make sure the information CRAs hold about you is correct. You can check what information they have by clicking the link below and accessing your credit report.
www.equifax.co.uk
www.transunionstatreport.co.uk
www.experian.co.uk
Can I pause my application and come back to it? No, not yet, but we know you're busy, so you can get your quote in just two minutes via your preferred financial services comparison provider.
Your quote will let you know whether you can take out our loan, and we’ll also give you your real rate. That way, you’ll know exactly how much your loan will cost. The rest of the application will take just another three minutes and we’ll transfer your funds immediately so your money is in your account in under four hours.
Our loans are 25.7% APR Representative.
Why have you done a credit search on me?
If you've applied for a loan with us we'll do a soft search, also known as a quotation search, to work out whether you’re approved for our loan. Only you will be able to see this on your credit report.
If you believe that you haven't applied for a loan, on our website or through a comparison site, please get in touch with us and we'll take a look for you.
How likely am I to be accepted? You can get a quote from your preferred financial services comparison provider in just two minutes, so you'll know whether you can take our loan. And we’ll do it in a way that doesn’t impact your credit score so that you can get your quote and shop around for the best rate.
To be eligible for a LiveLend loan you need to meet the following criteria:
All our loans are subject to status and our credit checking.
We don’t offer joint applications, guarantor loans or loans to businesses.
Our loans are 25.7% APR Representative.
What do you mean by no credit footprint? At LiveLend we only use soft searches, also known as quotation searches, to work out whether you’re approved for our loans. Soft searches are different from credit application searches, which happen when you actually apply for a product. Too many credit application searches in a short space of time can damage your credit score.
A soft search, on the other hand, will let you know whether you’re eligible for the loan before you apply. That means we’re taking the guesswork out of applying for credit and protecting your score.
You can access LiveLend loans through popular comparison websites, such as ClearScore , MoneySuperMarket.com and Experian .
To check your eligibility with no impact on your credit score, simply head over to your preferred application partner. There you’ll see all of the loans from across the market that you’re eligible for and that are best suited to your personal needs.
Do I need a bank account to take a loan? Yes, you'll need a UK bank or building society account, registered in your name and to your current address. The account must also accept Faster Payments. You can check if your bank account accepts Faster Payments here. This is the account that we will pay your loan into and also take your monthly loan repayment from, by Direct Debit.
I don't have a perfect credit rating, can I take a loan with you? Yes, at LiveLend, we understand that people miss payments from time to time, but we also want to make sure you can afford to repay the loan. So, we use lots of data to help us make our lending decision, and we’ll pick up the phone for a chat if we have any questions.
What is an APR? APR stands for the Annual Percentage Rate. This is basically what you'll pay on top of the money you borrow. This cost will already be included within your monthly repayment and your total cost of borrowing. At LiveLend, we don't charge any fees on top of the APR.
How much can I borrow? We offer online personal loans from £1,000 to £12,000. We make responsible lending decisions because a loan needs to be good for you and us. We want to make sure you can afford to repay the loan. At LiveLend we'll consider your personal situation, including your income and your financial commitments, before we make a lending decision, and we’ll pick up the phone for a chat if we have any questions.