How do I request my data? If you want to request a Data Subject Access Request you can do that through our online form here.
How long has LiveLend been trading? LiveLend is part of Chetwood Financial Limited, company number 09964966, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 740551. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Chetwood was set up in March 2016 by financial services experts and technologists. We are focused on improving lives by using technology to create innovative, low cost products.
What are the features of your loan? We've designed our loans alongside our customers and, as a result, we’ve developed a truly fair and flexible loan.
We won't charge you any additional fees. Ever. Not to open your loan, to service it or to close it early. We won’t even charge you if you miss a loan repayment.
We'll always give you an instant decision, and we’ll do it in a way that doesn’t impact your credit score, so that you can get your quote and shop around for the best rate.
We won’t ask you for information that we don't need and with a simple, online application it should only take five minutes to complete. Not only will we give you a decision in two minutes, we’ll also transfer your funds immediately so your money is in your account in under four hours.
Since the 29th November 2018, we only offer the Reward Loan.
Our loans are 25.7% APR Representative.
What fees do you charge? We won't charge you any additional fees. Ever. Not to open your loan, to service it or to close it early. We won’t even charge you if you miss a loan repayment. The only interest you pay is the loan APR on the amount you borrow.
Our loans are 25.7% APR Representative.
Where can I find your full terms and conditions? Your personal loan terms and conditions will be provided online, and by email, after you’ve got a quote. Here is a list of other useful documents:
Privacy Policy
Terms of use
Cookies Policy
Complaints Policy
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What type of loans do you offer? At LiveLend, we’ll simply offer the best loan we can. Our loans are online personal loans from £1,000 to £12,000. This can be for any purpose, although we don’t provide loans for investments or for the purchase of residential property. We also don't offer loans to businesses.
We provide LiveLend loans through popular comparison websites, such as ClearScore , MoneySupermarket .com and Experian .
To check your eligibility with no impact on your credit score, simply head over to your preferred application partner. There you’ll see all of the loans from across the market that you’re eligible for and that are best suited to your personal needs. You might not see LiveLend in your results, that just means there are other loans better suited to your personal circumstances.
Who is LiveLend owned by? LiveLend is part of Chetwood Financial Limited, company number 09964966, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 740551. Authorisation can be checked on the Financial Services Register at www.fca.org.uk. Chetwood was set up in March 2016 by financial services experts and technologists. We're focused on improving lives by using technology to create innovative, low cost products. Find out more about Chetwood.
What interest rates do you offer on your loans? Our loan APRs (Annual Percentage Rates) start at 10.9% to 39.9%.
Representative Example: 25.7% APR Representative based on a loan of £5,000, repayable over 42 months at an interest of 25.7% pa (fixed). Monthly repayment of £174.65. Total amount payable £7,335.28. Our representative APR applies to loans from £1,000 to £12,000, for terms of 12-60 months.
How are you regulated? LiveLend is part of Chetwood Financial Limited, company number 09964966, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 740551. We’re also registered with the Information Commissioner's Office under registration ZA218401 and we’re a member of CIFAS, the UK's leading fraud prevention service.
How do I complain? If you have a complaint we want to hear it, so please get in touch. We’ll review your feedback and come back to you as soon as possible.
If you’re not satisfied with our response to your complaint, you can refer your complaint to the Financial Ombudsman Service (FOS). Please note that the FOS won’t look at your complaint until it has been raised with LiveLend and we’ve been given a reasonable time to respond.