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I have missed a payment, what do I do?

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TitleI have missed a payment, what do I do?

If you've recently missed a repayment, don’t panic. You can still make your payment quickly and simply online by following the steps below. 

  • Log in to your account
  • Click Manage
  • Use the Make an overpayment section to make your monthly payment
  • Select the first option, to keep your monthly repayment the same

If you’re struggling to make your repayment, it's important that you get in touch with us straight away so that we can help. We will work with you to understand your situation and offer solutions such as a temporary reduced payment plan.

Get in touch with us and we’ll work together to get things back on track.

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