As a digital bank, we try to use digital channels for communications where possible. This means that in most cases, we'll email or telephone you if we need to contact you. There may be circumstances that require us to send you a letter in the post, so it's important that you keep your contact information up to date at all times. If you need to change any of our personal information, please contact our customer support team.
The best way to contact us is to log in and send us a secure message. If you'd prefer to speak to us on the phone, our number is 01978 803976.
