If you're struggling to make your next repayment, or have already missed a repayment, don't panic. It's important that you get in touch with us straight away by calling 0345 840 0282 between 8am to 6pm Monday to Friday (excluding bank and public holidays in England and Wales) so that we can help. We'll work with you to understand your situation and offer a tailored solution to help get things back on track.