You can change your password from the online banking login page.
- Go to online banking for your savings account
- Click 'Reset password' on the right hand side of the screen
- Enter the mobile number that you've registered with us
- Enter the two-factor authentication code we send you
- Change your password to something memorable.
If you've entered the wrong password more than three times, your account will be locked for your security. You'll need to contact us by emailing savings@chetwoodbank.co.uk or calling 01978 803976 to unlock your account.
